Return Policy

Cancellation Policy

Orders cannot be cancelled once payment has been successfully completed.
Please ensure all order details are correct before finalizing your purchase.

 

Return Policy

Due to the nature of our products and for hygiene and health protection reasons, Disposable Vape Australia does not accept returns and does not offer refunds on any products purchased through our website.

This policy applies to all items, including new, unused, and unopened devices.

All sales are considered final.

 

Damaged, Incorrect, or Incomplete Orders

If you receive an order that is damaged, incorrect, or incomplete, you may be eligible for a replacement.

To report an issue:

  • You must contact us within 2 days of receiving your order
  • Provide your order number and clear evidence (photos/videos)

Once verified, we will arrange a replacement where applicable.

 

Important Notice

  • We do not accept returns under any circumstances
  • We do not issue refunds for any products
  • We do not repair devices
  • We do not provide spare parts for repair